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🧹 Business & Services

Free Cleaning Service Agreement Template

Free cleaning service agreement for e-signature. Define scope, payment and terms. Download, customize and sign with WPsigner.

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Full Template Text

Copy the usable agreement below, replace every [BRACKET] placeholder, then customize for your situation.

Cleaning Service Agreement
CLEANING SERVICE AGREEMENT This Cleaning Service Agreement (the "Agreement") is entered into as of [Effective Date] (the "Effective Date"), BETWEEN: [Service Provider Name], with a principal place of business at [Service Provider Address] (the "Service Provider"); AND [Client Name], with a principal place of business at [Client Address] (the "Client"). The Service Provider and the Client may be referred to individually as a "Party" and collectively as the "Parties." 1. SERVICE DESCRIPTION AND AREAS COVERED The Service Provider will perform: [Description of Cleaning Services] at [Service Location Address] (the "Premises"). Covered areas include [Areas Covered]. Services exclude [Excluded Services] unless added by written change order. 2. CLEANING SCHEDULE AND FREQUENCY Services will occur on the following schedule: [Cleaning Schedule]. If a visit is skipped due to Client cancellation or lack of access, [Skipped Visit Policy]. Holiday schedules follow [Holiday Schedule Policy]. 3. SUPPLIES AND EQUIPMENT Responsibility for supplies and equipment: [Supplies Responsibility]. The Service Provider will use commercially reasonable products consistent with [Product Standards]. The Client will ensure safe storage for any on-site equipment. 4. PRICING AND PAYMENT TERMS Fees are [Monthly or Per-Visit Fee], plus applicable taxes. Invoices are due [Payment Due Terms]. Late payments may incur [Late Fee Terms]. Price adjustments require [Price Adjustment Notice] days' written notice. 5. ACCESS AND SECURITY The Client will provide access per [Access Instructions], including keys, codes, or alarm procedures. The Service Provider will use reasonable care with security systems and report incidents promptly. The Client is responsible for securing valuables and notifying the Service Provider of hazards (pets, fragile items, asbestos, etc.). 6. QUALITY STANDARDS AND INSPECTIONS Services will be performed in a professional manner consistent with [Quality Inspection Terms]. The Client may report deficiencies within [Deficiency Report Window] hours of service; the Service Provider will re-perform affected areas at no charge if the report is substantiated. 7. DAMAGE AND LIABILITY The Service Provider will maintain [Insurance Type and Amount] and handle its personnel. The Service Provider is liable for damage caused by its negligence, excluding normal wear, pre-existing damage, or undisclosed fragile items. Liability cap: [Liability Cap Amount] per occurrence unless prohibited by law. 8. CANCELLATION AND RESCHEDULING Either Party may reschedule with at least [Reschedule Notice Hours] hours' notice. Cancellations require [Cancellation Notice Period] notice. Fees for short-notice cancellation: [Short Notice Cancellation Fee]. 9. TERM AND TERMINATION This Agreement begins on [Service Start Date] for an initial term of [Initial Term Length], renewing automatically unless terminated with [Termination Notice Period] written notice. Either Party may terminate for material breach not cured within [Cure Period] days. 10. GOVERNING LAW This Agreement is governed by the laws of [Governing Law / Jurisdiction], without regard to conflict-of-law principles. The courts located in [Governing Law / Jurisdiction] will have exclusive jurisdiction over disputes arising out of or relating to this Agreement, unless the Parties agree in writing to mediation before litigation. 11. GENERAL (a) Entire Agreement. This Agreement constitutes the entire agreement between the Parties concerning its subject matter and supersedes prior or contemporaneous agreements on that subject. (b) Amendments. Modifications must be in writing and signed by both Parties. (c) Severability. If any provision is held unenforceable, the remaining provisions remain in effect. (d) Assignment. Neither Party may assign this Agreement without the other Party's prior written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all assets. (e) Counterparts and Electronic Signatures. This Agreement may be executed in counterparts, including electronic signatures, each of which will be deemed an original. IN WITNESS WHEREOF, the Parties have executed this Agreement as of the Effective Date. SERVICE PROVIDER Name: [Service Provider Name] Signature: _______________________________ Name of Signatory: _______________________ Title: ___________________________________ Date: ____________________________________ CLIENT Name: [Client Name] Signature: _______________________________ Name of Signatory: _______________________ Title: ___________________________________ Date: ____________________________________

This is a starting template, not legal advice. Have a qualified attorney review it for your jurisdiction and use case before signing.

A cleaning service agreement establishes clear expectations between a cleaning service provider and their client. Whether you offer residential housekeeping or commercial janitorial services, a written contract prevents disputes and protects both parties.

What Is a Cleaning Service Agreement?

A cleaning service agreement is a contract between a cleaning service provider (individual or company) and a client (homeowner or business) that defines the scope of cleaning services, frequency, pricing, access procedures, and terms of the working relationship.

Essential Clauses

1. Service Scope

Define exactly what is included:

  • Rooms/areas covered: Kitchens, bathrooms, bedrooms, living areas, offices, common areas
  • Specific tasks: Vacuuming, mopping, dusting, sanitizing surfaces, window cleaning
  • Excluded tasks: Deep cleaning, carpet shampooing, exterior windows, organizing
  • Add-on services: Available upon request with separate pricing

2. Schedule & Frequency

  • Cleaning frequency: daily, weekly, bi-weekly, monthly, one-time
  • Preferred day(s) and time windows
  • Estimated duration of each visit
  • Holiday schedule and closures
  • Rescheduling procedures and notice requirements

3. Supplies & Equipment

  • Who provides cleaning supplies (provider or client)
  • Specific product requirements (eco-friendly, pet-safe, hypoallergenic)
  • Equipment provided by the cleaning service
  • Cost of supplies (included in price or billed separately)
  • Client’s responsibility for specialty products

4. Access & Security

  • Key/code/fob access procedures
  • Alarm system instructions
  • Pet management during cleaning
  • Areas that are off-limits
  • Security camera disclosure
  • Key return upon contract termination

5. Pricing & Payment

  • Per-visit rate or monthly rate
  • Additional charges for add-on services
  • Payment method and timing (per visit, weekly, monthly)
  • Accepted payment methods
  • Late payment fees
  • Price adjustment terms and notice period

6. Quality & Inspections

  • Quality standards and expectations
  • Walkthrough or inspection process
  • Client feedback mechanism
  • Re-cleaning policy if standards aren’t met
  • Satisfaction guarantee terms

7. Damage & Liability

  • Cleaning company’s liability insurance coverage
  • Process for reporting damage or breakage
  • Claim filing procedures
  • Client’s responsibility to secure valuables
  • Pre-existing damage documentation

8. Cancellation & Termination

  • Cancellation notice period (typically 24-48 hours)
  • Late cancellation fees
  • Contract termination notice (typically 30 days)
  • Reasons for immediate termination
  • Final cleaning and key return

How to Customize This Template

  1. Create a detailed checklist — List every task for each room to avoid “I thought that was included” disputes.

  2. Set clear access procedures — Address how the cleaner enters and secures the property.

  3. Define a trial period — Consider including a 2-4 week trial period with the option to adjust terms.

  4. Require insurance — Ensure the cleaning service carries liability insurance and bonding.

  5. Document property condition — Consider a walkthrough checklist before the first cleaning.

How to Send for E-Signature with WPsigner

  1. Upload — Add this agreement to your WPsigner dashboard
  2. Customize — Fill in service details, schedule, and pricing
  3. Add fields — Place signature and date fields for both parties
  4. Send — Client receives a secure signing link
  5. Store — Signed agreements are stored with complete audit trails

Cleaning companies can create a master template and customize it for each new client in minutes.

Frequently Asked Questions

What should a cleaning service agreement include?

A cleaning service agreement should specify the areas to be cleaned, cleaning frequency (daily, weekly, bi-weekly, monthly), specific tasks included in each visit, supplies and equipment responsibilities, pricing and payment schedule, access and security procedures, damage liability, cancellation policy, and termination terms.

Is a cleaning service agreement legally binding?

Yes. A properly executed cleaning service agreement is a legally binding contract between the cleaning service provider and the client. When signed electronically with WPsigner, the agreement includes SHA-256 audit trails and timestamps that ensure full legal validity under the ESIGN Act, UETA, and eIDAS.

Who provides the cleaning supplies and equipment?

This varies by agreement. Professional cleaning companies typically provide their own supplies and equipment, which may be reflected in the pricing. Some clients prefer to provide specific products (eco-friendly, hypoallergenic). The contract should clearly state who is responsible for supplies to avoid confusion.

How should a cleaning contract handle damaged or broken items?

The contract should require the cleaning service to carry liability insurance and outline a process for reporting and resolving damage claims. Both parties should document the condition of the property before service begins. The cleaning company should report any damage immediately and file an insurance claim if necessary.

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