Terms of Service

1. Agreement and provider

These Terms of Service form an agreement between you and Nubesti LLC, doing business as WPsigner, for the WPsigner websites, store, account portal, licensing and update services, documentation, support, plugins, add-ons, and the WPsigner mobile apps on the Apple App Store and Google Play (collectively, the “Services”).

By purchasing, downloading, installing, activating, or using a Service, you accept these terms and our Privacy Policy. If you join the affiliate program, the Affiliate Program Terms also apply. If you use WPsigner for an organization, you represent that you have authority to bind it. If you do not agree, do not use the Services.

2. Eligibility and consumers

You must be at least 18 years old, or the age of legal majority where you live, and capable of entering a binding agreement. The mobile app is intended only for users 18 or older. WPsigner is intended primarily for business and professional use, but we do not exclude individual consumers.

If you are a consumer, nothing in these terms removes mandatory rights that cannot legally be waived, including applicable rights for digital content in the European Economic Area, United Kingdom, or your country of residence. Those mandatory rules prevail over conflicting provisions.

3. Accounts and security

You must provide accurate account, billing, and contact information and keep it current. You are responsible for protecting credentials and license keys, restricting administrative access, and all activity under your account.

The mobile app does not create a separate WPsigner user account. You authenticate to a WordPress site you are authorized to use. You are responsible for those WordPress credentials, for having permission to access that site, and for all actions taken through the app on that site.

Notify support@wpsigner.com promptly if you suspect unauthorized access. We may require identity, ownership, or payment verification before changing account details or releasing licenses.

4. Mobile application

The WPsigner mobile app for iOS and Android is part of the Services. Downloading, installing, or using the app constitutes acceptance of these terms and the Privacy Policy.

The app is licensed, not sold. Nubesti grants you a personal, non-exclusive, non-transferable, revocable license to install and use the app on devices you own or control, solely to connect to WordPress sites that have a valid WPsigner license and to perform signing workflows on those sites. The native mobile app is not licensed under the GPL. The WordPress plugin remains GPL-2.0-or-later as described below.

If you downloaded the app from the Apple App Store or Google Play, that store’s terms also apply. Apple and Google are not parties to this agreement and have no obligation to provide maintenance or support for the app. If a required store term conflicts with these terms, the store term controls solely for that conflict and solely to the extent required by that store.

You may not reverse engineer the app except where mandatory law allows, extract credentials belonging to others, use the app to access a site without authorization, or operate the app in a kiosk or shared-device setting without appropriate supervision and access controls.

Uninstalling the app removes the locally stored site URL and session token. It does not delete documents stored on the connected WordPress site. See the data deletion page.

5. GPL software and commercial services

WPsigner plugin code is licensed under the GNU General Public License version 2 or later (GPL-2.0-or-later). Your rights to use, study, modify, and redistribute GPL-covered code are governed by that license and are not reduced by these terms.

Your purchase is primarily for a license key and access to commercial services such as official downloads, updates, support, and account features. The WPsigner name, logos, website, mobile app, non-GPL brand assets, commercial services, and documentation remain protected by applicable intellectual-property laws. The GPL does not grant a right to share license keys, account access, support, trademarks, or to imply endorsement by Nubesti.

6. Site activations and client websites

Your plan permits the number of active WordPress installations shown at purchase. Each installation counts as an activation, including production, staging, development, test, and local installations. You may deactivate one site and move the activation to another through the available license controls.

You may install WPsigner on client websites within your plan limit, but you remain responsible for the account, license key, billing, client authorization, and compliance with these terms. You may not resell, rent, sublicense, or pool a license key as a standalone product or provide account access to unrelated parties.

Using the mobile app against a licensed site does not consume an extra site activation. The app may only connect to sites that already have a valid activation.

To provide updates and enforce your plan, the plugin may send the site URL, installed WordPress, PHP, and WPsigner versions, and an aggregate count of completed (signed) documents. That count is a number only and does not include document content or signer data. We may use this information to activate sites, apply plan limits, prevent license-key abuse, and suspend or revoke commercial service access as described in these terms.

7. Annual and Lifetime plans

Annual licenses include official updates and support for the purchased term. Renewal may be automatic or manual depending on the checkout option and payment method. If an annual license is not renewed, the installed plugin may continue to function, but access to new versions, security updates, downloads, and support ends when the term expires.

Lifetime means updates and support for the commercial lifetime of the WPsigner product while Nubesti continues to maintain and offer it. It does not mean the lifetime of the buyer, any individual, or Nubesti, and it is not a promise that the product will exist or be maintained forever.

Plans include the core features identified as included at the time of purchase; site limits differ by plan. Separately identified add-ons, third-party services, usage charges, or future products may require a separate purchase. The mobile app is a companion to a licensed WordPress installation; it is not a substitute for a site license.

8. Prices, payments, taxes, and renewals

Prices, currency, plan details, and billing frequency are displayed at checkout and on our Pricing page. Taxes, bank fees, exchange-rate differences, and third-party usage costs may be added where applicable. You authorize the selected payment provider to charge the amount shown.

If checkout identifies a recurring payment, you authorize renewal at the price then in effect until you cancel. Where required, we or the payment provider will send renewal information. You may cancel future automatic renewal before the renewal date through the account portal or support. Cancellation does not retroactively refund the current term. Failed payments may suspend update, download, license, or support access.

The mobile app is currently offered at no additional charge through the App Store and Google Play. Store billing rules apply if a paid store item is offered later.

9. 30-day refund guarantee

Your first direct purchase of an eligible WPsigner product is covered by a 30-calendar-day money-back guarantee starting on the purchase date. To request it, contact support@wpsigner.com with the order information.

The guarantee is available once per customer and does not apply to renewal charges, purchases made more than 30 days earlier, third-party fees, custom work, or accounts terminated for fraud or abuse. Refunds return to the original payment method where possible and may revoke the related license and service access. Mandatory consumer refund or withdrawal rights remain unaffected.

10. Support and updates

We provide support using reasonable efforts, but no service-level agreement or guaranteed response or resolution time applies unless we expressly agree otherwise in writing. Support covers WPsigner installation, activation, documented features, the mobile app when used with a licensed site, and reproducible product issues for eligible licenses.

Support does not include custom development, legal advice, general WordPress administration, hosting management, or debugging unrelated third-party products. We may ask for diagnostic information or temporary access, which you choose whether to provide. Updates may change, add, or remove features to maintain security, compatibility, performance, or legal compliance.

11. Self-hosting and customer content

WPsigner stores documents, signatures, signer data, audit records, and workflows in the WordPress environment you control, including when those items are created or completed through the mobile app. You retain rights in your content and are responsible for lawful collection, notices, permissions, access controls, retention, exports, backups, hosting security, and deletion.

Nubesti does not routinely receive or back up that content and is not responsible for its loss. If you voluntarily share content or temporary access for support, our Privacy Policy applies. You represent that you have the rights and legal basis needed to provide any data you share.

12. Electronic signatures and legal compliance

WPsigner provides technical tools that can support electronic-signature workflows, identity checks, consent records, audit trails, and document integrity, including when a signer or operator uses the mobile app. Laws vary by country, transaction, document type, identity method, and implementation. We do not warrant that every signature or document will be valid, enforceable, admissible, or classified at a particular eIDAS level.

You are responsible for determining whether electronic signing is permitted, obtaining valid consent, selecting appropriate identity and authentication controls, configuring the workflow, preserving evidence, and meeting sector-specific, consumer, employment, records, privacy, and accessibility requirements. WPsigner does not provide legal advice.

13. Third-party services

Integrations such as KYC, SMS, WhatsApp, email, cloud storage, payments, automation, CRM, and timestamping may require separate accounts, credentials, fees, and acceptance of third-party terms. Those services are operated independently and may change, restrict, suspend, or discontinue their APIs. Apple and Google operate the stores from which the mobile app is distributed.

We are not responsible for third-party services, data handling, availability, pricing, or changes. You are responsible for configuring integrations lawfully and informing signers and users about the providers involved.

14. Acceptable use

You may not use the Services to violate law or third-party rights; commit fraud, impersonation, harassment, or deception; send unlawful spam; distribute malware; interfere with systems; gain unauthorized access; misuse personal or biometric data; or create or sign content you have no right to use.

You may not share or sell license keys, bypass commercial activation limits to obtain paid services without authorization, scrape restricted account areas, or misrepresent affiliation with WPsigner. This section does not restrict rights granted by the GPL to GPL-covered code.

15. Intellectual property and feedback

Except for GPL-covered code and your own content, Nubesti and its licensors retain all rights in WPsigner services, websites, the mobile app, documentation, designs, trademarks, logos, and other materials. No trademark or brand license is granted.

If you voluntarily provide suggestions or feedback, you grant Nubesti a worldwide, perpetual, irrevocable, royalty-free right to use it without obligation or attribution, provided we do not publicly identify you without permission.

16. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free operation.

We do not guarantee compatibility with every WordPress version, theme, plugin, server, browser, iOS or Android version, third-party API, or legal use case. Nothing in these terms excludes warranties or remedies that cannot lawfully be excluded for consumers.

17. Liability and indemnity

To the maximum extent permitted by law, Nubesti will not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages, or for lost profits, revenue, data, goodwill, business interruption, or the validity or outcome of a signed transaction.

Nubesti's total aggregate liability arising from a Service will not exceed the amount you paid for the affected product during the 12 months before the event; for a Lifetime purchase, the cap is the purchase price paid. These limits do not apply where prohibited by law, including liability that cannot be excluded for fraud, willful misconduct, death, or personal injury.

If you use WPsigner for business, you will indemnify Nubesti against third-party claims arising from your content, signing workflows, unlawful use, violation of rights, or breach of these terms, except to the extent caused by Nubesti.

18. Suspension and termination

You may stop using WPsigner or cancel future renewals at any time, including by uninstalling the mobile app. We may suspend or terminate account, license-service, download, update, app, or support access for material breach, fraud, abuse, security risk, unlawful activity, chargeback, or non-payment. Where practical, we will provide notice and an opportunity to cure.

Expiration or termination does not remove rights already granted under the GPL to code you received. Provisions that by nature should survive—including payment, intellectual property, disclaimers, liability, disputes, and accrued rights—remain effective.

19. Disputes, changes, and contact

Before filing a claim, you and Nubesti agree to attempt in good faith to resolve the dispute for at least 30 days after written notice. These terms are governed by Delaware law, without regard to conflict rules, and unresolved disputes will be brought in the state or federal courts located in Delaware. Mandatory consumer law may instead give you rights or jurisdiction in your country of residence.

We may update these terms prospectively when our Services or legal obligations change. We will update the date above and give reasonable notice of material changes affecting an ongoing paid Service. The remaining provisions continue if any provision is found unenforceable. These terms, checkout terms, and referenced policies form the agreement for the Services.

Nubesti LLC (WPsigner)
1111B S Governors Ave STE 23840
Dover, Delaware, United States
Email: support@wpsigner.com
Web: Contact WPsigner